6014 354 7889
DAVID GILBERT SIM SIANG HUI
AN ADVENTUROUS, YOUNG AT HEART HOTELIER WITH A PASSION FOR SALES & MARKETING, AND OPERATION MANAGEMENT.
HELLO THERE! I'M DAVID GILBERT SIM SIANG HUI.
Thanks for visiting! This is where you’ll find my professional experience and skills, my interests and education. I created this site to showcase the one thing I’m sure of - that there’s no one else like me out there. Browse through all the information I’ve provided here, and contact me directly to learn more.
![IMG_20170601_225310_670hhh[1]_edited.jpg](https://static.wixstatic.com/media/12ea8b_ee1ebf49fdd6427b95934f8ca6f91ca8~mv2.jpg/v1/fill/w_490,h_464,al_c,q_80,usm_0.66_1.00_0.01,enc_avif,quality_auto/12ea8b_ee1ebf49fdd6427b95934f8ca6f91ca8~mv2.jpg)
PROFESSIONAL OUTLOOK
I approach each challenge with the same enthusiasm, desire to learn, and positive attitude you would expect to find in any star of the industry. It is this, combined with my strong skill set and experience, that I think would make me a valuable addition to any company. Be sure to browse through my CV site, so that you get a better idea of what I can offer you.
MY PROFESSIONAL PROFILE
Up Close & Personal
Hotel background in Sales and Marketing and Event Management.
Currently in the roles as Community Manager for a start-up Co-Working space managing the space for all operational matters and bringing in hospitality standards to into the Co-Working Space.
My Career
WORK EXPERIENCE
DOJO KL / O DOJO SDN BHD,
COMMUNITY MAANAGER
(2nd November till present)
Managing the operation of the co-working space which include event, housekeeping, member management and office space management.Â
Acting as the person in middle of building management and members.
THE WESTIN DESARU COAST RESORT,
SALES EXECUTIVE, PROACTIVE / REACTIVE
(1st August 2019 till 31st October 2020)
Proactive sales by servicing client or company who is looking for venue for teambuilding / kickoff meeting or retreat out of Kuala Lumpur or looking for a resort destination.
Preparing proposal and also agreement for all business lead that is received.
Actively working together with Director of Sales in all business conversion and property based event team to ensure smooth event flow for all confirm event and group.
Assisting in preparing forcast report, GRC report and additional report for Director of Sales & Marketing.
JW MARRIOTTÂ & THE RITZ- CARLTON KUALA LUMPUR,
ASSISTANT SALES MANAGER, CORPORATE EVENTS
(1 November 2019 till 1 August 2019)
Taking care of retails, automotive, IT accounts for events and group at JW Marriott Kuala Lumpur and Ritz Carlton Kuala Lumpur.
Issue proposal, letter of agreement and also Banquet Event order for all confirmed event.
Liaise with Group Coordinator for all confirm group room assignment and also arrangement.
LE MERIDIEN KOTA KINABALU,
WEDDING & EVENT SALES EXECUTIVE
(1 March 2018 till 30 October 2018)
1. Taking care of the hotel wedding, social and education segment driving business thru the three segment to achieve hotel's budget and goal.
2. Preparing Banquet Event order for all wedding and social event confirm.Â
3. Preparing of wedding and social package for special customized package client.Â
4. Marketing plan for wedding and social event
SHERATON IMPERIAL KUALA LUMPUR HOTEL
SALES SPECIALIST
(5 September 2017 till 28 February 2018)
Handling Event & Sales for F&B outlet in the hotel (Essence, Villa Danieli, Celestial Court, Pavilions Lounge & Toastina)
Qualifying lead for F&B Outlets in the hotel(10 persons and above)
Preparing Banquet Event Order for all event in the outlets.
Ensuring all proposal for lead or enquiry in the outlets are sent out within 24 hours
To prepare Letter of Agreement / Contract for all lead that is confirm
STARWOOD HOTELS & RESORTS
TASKFORCE, MALAYSIA NATIONAL SALES TEAM
WHOLESALE / LEISURE, COORDINATOR
(12th July 2017 to 31st August 2017)
Following up with all existing Tour Series booking and new booking
Follow up on behalf group booking for Sales Manage / Assistant Director of Sales, Leisure on group confirmation (10 rooms and above)
Ensuring proposal & group contract are to be sent out within 24 hours
Preparing Contract rate & tour series contract for all existing tour agent and new tour agent.
STARWOOD HOTELS & RESORTS
COORDINATOR, SALES OPERATIONS,
MALAYSIA NATIONAL SALES TEAM
(4th October 2016 to 11th July 2017)
Lead management system ensuring all lead for Starwood Hotels and Resort in Malaysia are being responded within the timeframe of 24 hours
Preparing Sales Reporting and analysis data for Director of Sales Operatoion and National Director of Sales
Ensuring all quote in ISAC (Intregrated Sales and Catering) are updated accordinglySales Audit Process.
Preparing Weekly group conversion for seller’s performance for Segment leader and respective hotel leader information on repective seller preformance and activity.
Preparing Monthly conversion report for all groups confirm by Malaysia National Sales Team for segment leader and respective hotel leader for informationa on seller performance and activity.
HIS System (Knowland report)
Sales and Catering System support to Starwood Legacy Hotels on ISAC (Intergrated Sales & Catering)
Preparing Sales Documents for 13 Hotels (Addendum, Group Contract, Fast Track & Corporate Rate Letter)
Task force Leisure / Wholesales Division (Tour series, Proposal, Group Contract)
Maintenance of Sales tools (Quickpart, Bridge, Sharepoint)
DORSETT GRAND LABUAN
(FORMERLY KNOWN AS SHERATON LABUAN)
MARKETING & COMMUNICATION OFFICER
(1 September 2015 till 30th September 2016)
Preparing News/Media Release for all hotels activty, product launch and CSR
Preparing Monthly MarCom Report on all hotel coverage by media
Collecting all news/ media clipping related to the hotel
Event Organizing on all hotel event on CSR, Product launch and event
Design Festive Cards for hotel festive season cake delivery
Preparing and liasing with regional MARCOM on Corporate Gift
Bi-Monthly Newsletter Flyer on F&B Promotion and hotel information
Preparing Monthly In-Room Welcome Letter for General Manager
Design on Graphic Art using Adobe Photoshop
Ensuring all collaterals are following the guideline set by regional MARCOM
Advertising of all F&B related promotion on social media, billboard and newspaper
Ensuring property website update are done accordingly by third party
Building Media Relationship with both local and international
Social Media update on Facebook, Instagram and Twitter
DORSETT GRAND LABUAN
(FORMERLY KNOWN AS SHERATON LABUAN)
SALES COORDINATOR (CATERING / CORPORATE)
(1st May 2015 to 31st August 2015)
To ensure a smooth co-ordination between Sales Department, Front Office / Reservation Department, Food & Beverage Department and Credit Officer.
To maintain the booking status on the Banquet Book and stay close collaboration with the Food & Beverage Manager. To send daily Event Summary & all Weekly Report in the absent of Event Executive.
Delphi FDC Reports – Weekly / Monthly Delphi Report for all HOD’s / S&M
Daily Event Summary to be email out (in the absence of Event Executive)
Weekly Event Summary to be email out (in the absence of Event Executive)
Weekly update and emailed out subscription of Delphi Prospect, Tentative & Definite booking on the book.
To check weekly / monthly on all Delphi Users on the standard Delphi FDC SOP’s
Keep track in confirmed, tentative& lost booking, where the function rooms are concerned.
To trained Trainees of Sales Coordinator Task & Administrator
Leads from Sales Department or any other source must be investigated and clients furnished with information within 24hours and to be given to the Director of Sales for approval. NO Proposal or Contract is to be out longer than 24 hours (excluding Public Holidays or Weekends)
To follow all Events Executive Enquires Lead, Social function, conventions and other tentative banquet inquiries, converting these lead to positive commitment within the next 7 days (convert from Prospect to Tentative) or (convert from Tentative to Definite)
All confirmation of contract must be with Deposit Payment (as per schedule in the contract). All contract must be sign by the client and must be in the file during handover to Banquet.
To follow up all signed Corporate Rate letters within 7 days after sent to client. Sign copy to email to reservation, Front Desk, Sales manager, finance and Director of Sales.
Care of small groups, meetings & events as exposure and training and career development.
Acting MARCOM person in charge
DORSETT GRAND LABUAN
(FORMERLY KNOWN AS SHERATON LABUAN)
PURCHASING COORDINATOR
(1st February 2015 to 30th April 2015)
Using Transight System, Purchase of Daily Market List, Purchase Order.
Follow up with supplier in item that are purchase
Prepare daily report for item that has been receive into the Hotel.
Ensure all item purchase are delivered to the Hotel. In the absence of Purchasing Executive, Purchasing Coordinator is in charge of the whole operation for Purchasing Department.
DORSETT GRAND LABUAN
(FORMERLY KNOWN AS SHERATON LABUAN)
MARKETING & COMMUNICATION ASSISTANT – PART TIME
(1st December 2014 to 31st January 2015)
In charge of handling CSR Programme for the Hotel. Help to gain media support.
Connect with media to release news update of Hotel. Prepare latest promotion flyers, advertisement.
Help organize the social media site of the Hotel, Monitoring of Hotels recent news.
Preparing Profit and Loss Report for Department Head.
A SET OF SKILLS
An Expert
MICROSOFT OFFICE
Microsot Word
Microsoft Excel
Microsoft Power Point
​
A Valuable Skill
PHOTOSHOP
Basic Skills in Photoshop, designing of flyer & banner
A Sales System
ISAC (INTERGRATED SALES & CATERING)
A Sales Sytem used by Starwood Hotels & Resorts
AWARDS
Honorable Mentions
DORSETT AFFAIR 4TH QUATER 2015
2015
Nominated for the accomplishment of "MEDIA FAMILIRIZATION TRIP" consists of bloggers and media from Kuala Lumpur to Labuan to create awareness and promoting Labuan as the next tourist destination to thier readers. the project was held in year 2015.
PERFECT ATTENDANCE
2015
Perfect Attendance for 12 months from 2015 to 2016..
EDUCATIONAL EXPERIENCE
SEKOLAH KEBANGSAAN
ST. ANNE
(2000-2005)
Completed UPSR (Ujian Penilaian Sekolah Rendah)
SEKOLAH MENENGAH
ST. ANTHONY
(2006-2010)
Completed both PMR (Penilaian Menengah Rendah) & SPM (Sijil Pelajaran Malaysia)
POLITEKNIK KOTA KINABALU
(December 2011- June 2014)
Diploma in Hotel Management
and Catering
CGPA :3.45
What I’ve Learned
TRAINING EXPERIENCE
PR SKILLS : THE ART OF MEDIA RELATIONS
17th May 2016 to 18th May 2016
BASIC SIGN LANGUAGE COURSE
4th February 2012
MICROSOFT OFFICE 2010Â TRAINING
2011
REFERENCE
Get to Know Me More From Them..
"MAKE SURE WHAT YOU DO MAKES YOU HAPPY"
GET IN TOUCH
Got something you’d like me to work on? Or how about a friendly chat? Contact me today.
6014 354 7889
